If after registering for a subtest or after scheduling your subtest you wish to modify your
registration, you may request a modification following the procedures described below.
Please note that it is not possible to change a registration for computer-based testing to a
registration for paper-based testing. If
you need to correct or update personal information (e.g., your mailing address), contact
Evaluation Systems (see "
Contact Information").
Changing your test date, test center, or testing time. If you have already scheduled your
subtest and wish to change the date, time, or location of your test
appointment, you may reschedule your test appointment on the Pearson VUE Web site
at www.pearsonvue.com/vcla.
The deadline for rescheduling your subtest is one
business day (24 hours) before your scheduled testing time. There is no fee for rescheduling a
test appointment.
Please note that test centers have limited seating. If you registered for both VCLA
subtests and submitted a separate registration
for each subtest, you may reschedule either one test appointment or both test appointments. If you
choose to reschedule both test appointments, there can be no guarantee that the two test sessions can
be rescheduled consecutively.
Adding a test. If you registered for only one subtest and need to add the other
subtest, you must do so by submitting a new registration for the second subtest and scheduling the
second subtest separately in a new test session when you receive your second authorization to test.
A second subtest cannot be added to an existing registration or test session.
Changing your test selection. If after registering you need to change your subtest
selection (e.g., from the reading subtest to the writing subtest), you must first withdraw your original
registration (see "Withdrawing from one or more tests" below) and then submit a new registration,
selecting the subtest of your choice.
Withdrawing from one or more tests. If you have registered for one or both subtests
but have not yet scheduled your test appointment(s), you may withdraw your registration by calling (866)
613-3292 or (413) 256-2888.
If you have already scheduled your subtest(s),
you must first cancel your test appointment on the Pearson VUE Web site at
www.pearsonvue.com/vcla.
The deadline for canceling your subtest is one business day
(24 hours) before your scheduled testing time. Then, to withdraw your registration completely, call
(866) 613-3292 or (413) 256-2888 at least one business day after canceling your test appointment.
If you are scheduled to take both subtests in the same
test appointment (i.e., if you did not register for the subtests separately), canceling your test
appointment will cancel your registration for both subtests. You may not withdraw from or receive a
refund for only one subtest if both subtests are scheduled for the same test appointment.
If you withdraw your registration before you have scheduled your subtest(s) or if you cancel your test
appointment at least one business day (24 hours) before your scheduled testing time and then withdraw
your registration, you will receive a
partial refund in the amount of $20 for each VCLA subtest from which you withdraw. The registration
processing fee will not be refunded. Your refund will be issued by Evaluation Systems within four weeks of your request.
Changing Your Registration for VCLA and VRA Paper-Based Testing
If after registering you wish to modify your registration, you may submit a request on the Internet
or send your request to Evaluation Systems by U.S. mail. See "
Test Fees and Payment Policies" for information
about the fees associated with registration modifications.
Please note that it is not possible to change a registration for paper-based testing to a
registration for computer-based testing. If you need to correct or update
personal information (e.g., your mailing address), you may complete a Registration Information
Correction Form at the test site on the day of the test administration.
The following table describes the types of registration changes available, the forms to submit
(either on the Internet or by U.S. mail), and the associated deadlines. Follow the instructions
below to submit a registration modification request on the Internet or by U.S. mail.
| Type of Change |
Form to Submit |
Deadline |
| Changing your test date |
Change of Registration Request Form |
5:00 p.m. eastern time on the late registration deadline for either the test date you wish to change from or the test date you wish to change to, whichever is earlier |
| Changing your test area |
Change of Registration Request Form |
5:00 p.m. eastern time on the late registration deadline for the test date for which you are registered |
| Adding a test |
Test-Add Request Form |
| Changing your test selection |
Change of Registration Request Form |
| Withdrawing from one or more tests |
Withdrawal/Refund Request Form |
Changing your test date. If you request to change your test date, all tests will be changed from
the original test date to the new test date. If you wish to change the test date for some, but not
all, of the tests for which you are registered, first withdraw from the tests you wish to change.
Then, submit a new registration for those tests, selecting the test date of your choice.
Changing your test area. You may request to change the test area for which you are registered;
however, such requests are granted based upon available space. Requests to change from one
testing facility to another in the same test area cannot be honored.
Adding a test or changing your test selection. You may request to add tests or change the tests
for which you are registered. If your change in registration results in an overpayment, your refund
will be issued approximately five weeks after the test date.
Withdrawing from one or more tests. If you withdraw by the late registration deadline, you will
receive a partial refund in the amount of
- $20 for each VCLA subtest from which you withdraw and/or
- $35 for withdrawing from a VRA test.
The registration processing fee will not be refunded. If you registered during the late registration
period, the late registration fee will not be refunded. Refunds will be issued approximately five
weeks after the test date.
Requesting registration modifications on the Internet. To request registration modifications on the Internet for paper-based testing, complete the following steps:
- Select "Confirm or Modify Registration" on the VCLA and VRA Web site.
- Enter your examinee identification (ID) number and your date of birth.
- Request registration changes by following the instructions provided.
- If payment is required, enter your credit card information when prompted.
See "Test Fees and Payment Policies" for more information.
- Submit your request by the appropriate deadline.
- Within three business days, confirm that the change you have requested has been processed.
See "Confirming Your Registration."
Requesting registration modifications by U.S. mail. To request registration modifications by U.S. mail for paper-based testing, complete the following steps:
- Obtain the appropriate form to complete. All forms are available to download and print
by selecting "Print Bulletin and Forms (PDF)" on the VCLA and VRA Web site.
- Complete the form by following the instructions provided.
- If a payment is required, submit it with your completed form. Payment must be made by personal
check, cashier’s check, or money order.
- Mail the form and payment, if required, by the appropriate deadline at the address
printed on the form.