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2008–2009
Frequently Asked Questions |
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Before Registering to Test
After Registering to Test
The Day of the Test
Scores and Score Reporting
Alternative Testing Arrangements
BEFORE REGISTERING TO TEST |
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Where
can I find materials that will help me prepare
to test? |
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See "Preparing
for the Tests" for information about where
you can find test-preparation materials.
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When can I test? |
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If you wish to take the VCLA on computer, testing is available Monday
through Saturday (excluding holidays) on a first-come, first-served basis
at test centers nationwide, including five in Virginia. See "Test
Sites" for details about test center locations.
For VCLA and VRA paper-based testing, see “Test Dates”
for a list of available test dates and their corresponding
registration deadlines. See "Test
Sites" for details about test area availability
on each test date. (A particular test area may
not be available on a particular test date.)
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Where can I test? |
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See "Test Sites"
for a list of test centers for computer-based testing
and a list of test areas for paper-based test administrations.
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What
are the test fees, and what methods of payment
are acceptable? |
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See "Test Fees and
Payment Policies" for a complete list
of test fees and any related service fees and
for information about acceptable methods of payment
and the policies that apply to the processing
of your payment.
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How do I register to test? |
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See "Registration
Options" for an overview of the various
registration methods available to you and for
information about when you may use each method
to register.
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At
what times are tests administered, and how much
time will I have to test? |
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For VCLA computer-based testing, you select your testing time when you schedule your
test(s). See "Test Selection" for information about test session length
and taking more than one subtest.
For VCLA and VRA paper-based testing, see "Test
Selection" for test session reporting
and dismissal times and test session length and for details about test availability for each test session.
(A particular test may not be available for a particular test session.)
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If
I test on one date and do not receive my test
scores until after the regular registration deadline
for the next test date, am I then required to
pay the late or emergency registration fee when
I register to take the test again on that next
test date? |
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See the "Testing on Consecutive Test Dates" section in "Test Fees and Payment Policies" for details about conditions under which you may not be required to pay the late registration fee when registering to test on consecutive test dates.
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AFTER REGISTERING TO TEST |
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How do I confirm my registration? |
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To confirm your registration status, select
"Confirm
or Modify Registration" at the top
of this Web page and follow the instructions
provided.
See "Confirming
Your Registration" for more information
about how to confirm your registration status
and what to do if you are unable to confirm
your registration status.
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How
do I change my registration? |
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See “Changing Your
Registration” for details about how and when
you may change your registration (e.g., your test
date, your test area) or withdraw your registration
and how to correct or update personal information
that appears on your admission ticket (e.g., your
mailing address).
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I did not receive an admission ticket. What should I do? |
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If you know your examinee ID number, select
"My Admission Ticket" to confirm your
registration status and request another copy of your admission ticket. You may request that the copy be sent by
e-mail or by U.S. mail and e-mail. If you are unable to receive a copy of your admission ticket before your
test date, you may use this service to print the admission information you need to bring to the test site to be
admitted to the test administration.
If you do not know your examinee ID number, contact Evaluation Systems (see "Contact Information").
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I
lost my admission ticket. May I still be admitted
to the test site without it? |
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Yes, you may still be admitted to the test site and permitted to test. However, you may
first be required to complete additional paperwork, which could reduce your available testing time. See
"What to Bring to the Test Site" for details about what you may be required
to do or provide at the test site if you do not have your admission ticket.
If you know your examinee ID number, you may request another copy of your admission ticket online by selecting
"My Admission Ticket." If you are unable to receive a copy of
your admission ticket before your test date, you may use this service to print the admission information you need
to bring to the test site to be admitted to the test administration.
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My name has recently changed and now does
not match the name that appears on my identification.
What should I do? |
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See the identification policy in "What
to Bring to the Test Site" for details
about what you may be required to do or provide
at the test site if the name on your identification
differs from the name in which you registered.
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I was absent from the test administration.
Will I receive a refund? |
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If you are absent, you will not receive a refund
or credit of any kind. You will need to register
and pay again to test at a future administration.
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If, after testing, I would like to submit
a comment about my testing experience, how should
I do that? |
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If you have comments about the test site or the
conditions under which you took a test, please
submit your comments in a letter sent to
Evaluation Systems at the address
indicated in “Contact Information.” Your letter should be received
by Evaluation Systems no later than seven days after your test
date.
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Scores and Score Reporting |
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When will my scores be available? |
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If you take the VCLA on computer, your official score report will be sent
to you by U.S. mail within 10 business days of your test date. For VCLA and VRA
paper-based testing, see "Test Dates"
for an overview of test dates and their corresponding
score report dates.
See "Release
of Your Test Scores" for details about
different ways in which your scores are made available
to you. For instance, your unofficial scores are
available on the Internet for a two-week posting
period, but you must provide your date of birth and
examinee ID number (found on your admission ticket, authorization to test, or
e-mail registration confirmation) to access them,
and for security reasons, you may view them only
once. Your official score report is sent to you
by U.S. mail. Unofficial scores are not an acceptable
substitute for an official score report.
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Will I be able to access my unofficial
scores on the Internet without my examinee ID number? |
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No. If you do not have your examinee ID number (found on your admission ticket, authorization to test,
or e-mail registration confirmation), you will not be able to access your unofficial scores on
the Internet. In addition, for security reasons, you will not be provided with your ID number
upon request by telephone or e-mail after the test administration. Your official score report
will be sent to you by U.S. mail.
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How are tests scored, and how do I read
my official score report? |
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You will receive with your official score
report an explanation of how to read and interpret
your scores. Also, you may access details about how to read and interpret your scores by selecting "Score Reporting" at the top of this Web page.
In addition, see "VCLA and VRA Passing Requirements" for information about test
design and how passing standards for tests are
established.
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Alternative Testing Arrangements |
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May I submit my request for alternative
testing arrangements on the Internet? |
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No. If you are planning to register for VCLA computer-based testing,
you must first register on this Web site and receive an authorization to test, and then
you must submit a completed Alternative Testing Arrangements Request Form for Computer-Based
Testing and any required documentation. When your request for alternative testing arrangements
has been resolved, usually within three weeks, you will be contacted regarding the resolution
and given important information about scheduling your test appointment. In order to ensure that
your approved accommodations are appropriately applied to your testing appointment and available
for your testing session, you must schedule your appointment by phone. Appointments scheduled
through the Web site provided in your authorization to test will not reflect any approved
alternative testing arrangements.
If you register on the Internet for paper-based testing, you
will need to submit by fax or U.S. mail, after completing
your registration on the Internet, your Alternative
Testing Arrangements Request Form for Paper-Based Testing and any required
documentation. If you register by U.S. mail, your Alternative
Testing Arrangements Request Form for Paper-Based Testing and any required documentation
should be submitted with your registration materials.
See "Registering
for Alternative Testing Arrangements" for
additional important information about how to request
alternative testing arrangements.
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May I still request alternative testing
arrangements after the regular registration deadline? |
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Yes. However, because of the time that it takes
to review requests adequately, and because of
test-site and staffing constraints, there is no
assurance that requests received after the regular
registration deadline can be accommodated.
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The last time that I tested, my request
for alternative testing arrangements was granted.
Do I need to submit the paperwork again each time
I register? |
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You must complete and submit an Alternative
Testing Arrangements Request Form each time
that you register. However, if you submit all
required documentation the first time that you
request alternative testing arrangements, this
documentation will be kept on file for one year.
So, if you register for subsequent test dates
during that year, you need only submit your
registration, correct payment, and a completed
Alternative Testing Arrangements Request Form
as long as your disability and the recommended
accommodations have not changed.
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May I submit a request to test on an
alternative test date for religious reasons? |
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See the "Registering for an Alternative
Test Date for Religious Reasons" section
in "Registering
for Alternative Testing Arrangements"
for complete information about how to register
for an alternative test date for religious reasons.
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Copyright © 2008 Pearson Education, Inc. or its affiliate(s). All rights reserved.
Evaluation Systems, Pearson, P.O. Box 226, Amherst, MA 01004
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