Your VCLA CBT confirmation lists your test selection, test center, test date, and testing time.
Please report to the test center
30 minutes before your scheduled testing time.
On the day of the test, you may wish to dress comfortably in layers. This will allow
you to adjust for the temperature at the test center, which may vary and may not be
under the control of the test administrators. Please wear soft-soled shoes to help
maintain a quiet testing environment. See "What
to Bring to the Test Site" and "Test Site Rules"
for more information.
As part of the identity verification process, your fingerprint, photograph, and electronic
signature will be taken at the test center. These will be used only for the purpose of identity
verification. If you do not allow your fingerprint, photograph, or electronic signature to be taken,
you will not be allowed to test and you will not receive a refund or credit of any kind.
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Late arrival policy.
It is essential that you report for each test appointment no later than the testing time indicated on your
VCLA CBT confirmation. If you arrive more than 15 minutes late to a test appointment, you may not be admitted.
If you arrive late and are not admitted, you will be considered absent and will not receive a refund or
credit of any kind. You will need to register and pay again to test on a future date.
Absentee policy.
If you are absent, you will not receive a refund or credit of any kind. You will need to register and
pay again to test on a future date.
Test cancellation policy.
In the event that it becomes necessary to close a test center due to severe weather conditions or a natural disaster
(e.g., flood, fire), Pearson VUE will notify examinees by telephone and/or e-mail. You will then be contacted to reschedule
your test appointment(s).
If you miss an appointment that has not been officially canceled due to a test center closing, you will be considered
absent and will not receive a refund or credit of any kind. Contact the test center if you have any concerns or questions
on the day of the test.
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Reporting for Paper-Based Testing
Your admission ticket lists your test selection, test site, test date, and reporting time. Please
report to the test site no later than your scheduled reporting time. See "
Test Selection" for
reporting and dismissal times and test session length.
On the day of the test, you may wish to dress comfortably in layers. This will allow you to adjust
for the temperature at the test site, which may vary and may not be under the control of the test
administrators. Please wear soft-soled shoes to help maintain a quiet testing environment. Water
bottles may be allowed in the testing room, provided they are clear, do not have a label, have a
secure lid, and are stored under your seat, not on your desk, during testing. See "What to Bring to the Test Site" and "Test Site Rules" for more information.
Enhanced security measures, including additional security screenings, may be required by test site
facilities. If an additional screening is conducted, only screened persons will be admitted to the test
site. If you do not proceed through the security screening, you will not be allowed to test and you
will not receive a refund or credit of any kind.
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Late arrival policy.
It is essential that you report for each assigned test session no later than the time indicated on
your admission ticket. If you arrive late to a test session, you may not be admitted. If you are
admitted late, you will not be given any additional time beyond the scheduled ending time for
the test session, and you will be required to sign a statement acknowledging this.
If you arrive late and are not admitted, you will be considered absent and will not receive a
refund or credit of any kind. You will need to register and pay again to test at a future administration.
Absentee policy.
If you are absent, you will not receive a refund or credit of any kind. You will need to register
and pay again to test at a future administration.
Test cancellation policy.
In the event that it becomes necessary to cancel a test administration at a test site or sites due
to severe weather conditions or a natural disaster (e.g., flood, fire), the cancellation announcement
will be posted on the VCLA and VRA Web site. In addition, the cancellation
announcement will be available as a recorded telephone message at (866) 613-3292. You
will be advised by e-mail and U.S. mail as soon as the test administration has been rescheduled.
Unless a test administration at a given test site is officially canceled, the test administration will
be conducted as scheduled. If you miss a test administration that has not been officially canceled,
you will be considered absent and will not receive a refund or credit of any kind.
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