Test Fees and Payment Policies

VCLA and VRA Fees

Test Registration Fees
Paper-based testing registration processing fee	$30
Computer-based testing registration processing fee	$50
VCLA reading subtest	$40
VCLA writing subtest	$40
VRA for Elementary and Special Education Teachers	$75
VRA for Reading Specialists	$75
Late registration fee	$30
Emergency registration fee	$70
Additional Service Fees
Change of registration fee for paper-based testing	$15
Fee for additional copy of test results (per copy)	$10
Rescoring fee (per test/subtest)	$50
Fee to clear an account (for example, due to a disputed credit card charge)	$20

Withdrawal/Refund Policy

Paper-based testing. If after registering for the VCLA and/or VRA you wish to withdraw from one or more tests for which you have registered, you must submit a Withdrawal/Refund Request Form on the Internet or send your completed Withdrawal/Refund Request Form to Evaluation Systems by U.S. mail or fax. This form must be received by 5:00 p.m. on the late registration deadline. Refer to "Changing Your Registration" for information about how to submit the Withdrawal/Refund Request Form.

If you withdraw by the late registration deadline, you will receive a partial refund in the amount of

• $20 for each VCLA subtest from which you withdraw and/or
• $35 for withdrawing from a VRA test.

The registration processing fee will not be refunded. If you registered during the late registration period, the late registration fee will not be refunded. Refunds will be issued approximately five weeks after the test date.

You may not withdraw your registration or receive a refund if you register during the emergency registration period. If you are absent from the test, you will not receive a refund or credit of any kind. (See the absentee policy in "Reporting to the Test Site.")

VCLA computer-based testing. If after registering for one or both subtests you wish to withdraw your registration, you may do so by completing and submitting a Withdrawal/Refund Request Form for VCLA Computer-Based Testing before scheduling your test appointment.

If you have already scheduled your test appointment, you must first cancel your test appointment on the Pearson VUE Web site at least 24 hours before your scheduled testing time. Then, to withdraw your registration, you must complete and submit a Withdrawal/Refund Request Form for VCLA Computer-Based Testing.

Refer to "Changing Your Registration" for information about how to cancel a test appointment or submit a Withdrawal/Refund Request Form for VCLA Computer-Based Testing.

If you withdraw your registration before you have scheduled your test appointment or if you cancel your test appointment at least 24 hours before your scheduled testing time and then withdraw your registration, you will receive a partial refund of your test fee. The computer-based testing registration processing fee will not be refunded. Your refund will be issued by Evaluation Systems within four weeks of your request.

If you are absent from the test, you will not receive a refund or credit of any kind. (See the absentee policy in "Reporting to the Test Site.")

Payment Methods

The fees for Internet registration, telephone registration, and changes to registration made on the Internet must be paid using a credit card (VISA or MasterCard only) or a debit or check card that carries the VISA or MasterCard logo and that can be used without the entry of a personal identification number (PIN). Bank cards without a VISA or MasterCard logo cannot be accepted. The merchant name that will appear on your credit card statement is "Eval Systems Test Fee."

The fees for registration by U.S. mail and other services requested by mail ("Additional Service Fees" in the table above) must be paid by check or money order. Checks and money orders must be made payable to Evaluation Systems in U.S. dollars. Please write the last five digits of your social security number on your payment. Do not send cash.

Payment Policies

If you register to take the same test on multiple test dates and pass the test on the first test date, you will not be issued a refund for your additional registrations on the basis of your passing performance.

If, for any reason, your payment for a test date or test service does not clear (for example, if your personal check is returned by the bank or if you dispute a credit card charge), you will have an outstanding balance with Evaluation Systems. In this case

• you will be assessed an additional fee to cover the processing required to clear your account;
• you will not be allowed to register for future test dates until your balance, which includes the additional fee, is paid in full;
• you must make your payment to clear your account by cashier’s check or money order only, unless you are making a subsequent credit card payment for additional services, in which case your credit card will be billed for both the outstanding balance and the additional requested services.

Additionally, if a personal check submitted by you is returned by the bank, you will not be allowed to make any future payments by personal check.

If you have any outstanding balance owed by you to Evaluation Systems after a VCLA computer-based test administration for which you were registered or 14 calendar days after a paper-based test administration for which you were registered, all of your scores for that test date will be permanently voided and will not be reported to you, to the Virginia Department of Education, or to any institutions. It is your responsibility to ensure that your account is paid in full and all payments have cleared by this deadline. Any payment received later than this deadline will be used to clear your account but will not alter the permanent voiding of your scores. You may wish to call Evaluation Systems prior to this deadline to confirm that your payment has been received and your account is clear.

The following additional policies apply to you when you have an outstanding balance with Evaluation Systems:

• If you attempt to pay for any further services by credit card, your credit card will be billed for the amount of all services you have requested, as well as the outstanding balance owed. You agree to pay for all such services and outstanding balances in the event your credit card company does not.
• If you attempt to pay for any further services by check or money order, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
• Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.

Testing on Consecutive Test Dates

If the score report date for a particular test administration falls on or after the regular registration deadline for the next test date, a late registration fee waiver will be granted to examinees who did not pass one or more tests and who plan to retake the same test(s) on the next consecutive test date. The late registration fee waiver is valid only during the late registration period for the next test date and only for registrations that include one or more of the same tests taken at the previous administration. Fee waivers are not granted during the emergency registration period.

To receive the late registration fee waiver, register as follows:

• On the Internet: Register on the Internet on or before the late registration deadline. Your status will be confirmed and your late registration fee will be waived.
• By mail: Send your completed registration form and pay only the regular registration and test fees. On the registration form, do not fill in the oval corresponding to "Late Registration Fee" and do not include the late registration fee in your payment. Your registration materials must be received by the late registration deadline. When your registration is processed, your status will be confirmed and your late registration fee will be waived.
  
  If you register by mail during the late registration period, are not eligible for a late registration fee waiver, and do not include the late registration fee in addition to the registration processing fee and test fees, your registration materials will be returned to you unprocessed. This may cause you to incur additional registration costs or delay your test date.

If you plan to register for one or more tests that you did not pass, and you require alternative testing arrangements, please call (866) 613-3292 or (413) 256-2888 as soon as possible to discuss your request for alternative testing arrangements. This is necessary to allow the maximum amount of time to process your request. Because of time and logistical issues, it may not be possible to grant some requests for alternative testing arrangements made by individuals who register for consecutive test dates during the late or emergency registration periods.

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