Changing Your Registration

Changing Your Registration for Computer-Based Testing

If after registering for a subtest or after scheduling your subtest you wish to modify your registration, you may request a modification following the procedures described below. Please note that it is not possible to change a registration for computer-based testing to a registration for paper-based testing. If you need to correct or update personal information (e.g., your mailing address), you may update your personal information through your account; see "About My Account" for details.

Changing your test date, test center, or testing time. If you have already scheduled your subtest and wish to change the date, time, or location of your test appointment, you may reschedule your test appointment through your account. The deadline for rescheduling your subtest is 24 hours before your scheduled testing time. There is no fee for rescheduling a test appointment.

Please note that test centers have limited seating. If you registered for both subtests and submitted a separate registration for each subtest, you may reschedule either one test appointment or both test appointments. If you choose to reschedule both test appointments, there can be no guarantee that the two test sessions can be rescheduled consecutively.

Note: If you have been approved for alternative testing arrangements and need to change the date, time, or location of your test appointment, you must call Pearson VUE to reschedule your test appointment by telephone at least one business day (24 hours) before your scheduled testing time. Business days are Monday through Friday, excluding holidays.

Adding a test. If you registered for only one subtest and need to add the other subtest, you must do so by submitting a new registration for the second subtest and scheduling the second subtest separately in a new test session when you receive your second Authorization to Test. A second subtest cannot be added to an existing registration or test session.

Changing your test selection. If after registering you need to change your subtest selection (e.g., from the reading subtest to the writing subtest), you must first withdraw your original registration (see "Withdrawing from one or more tests" below) and then submit a new registration, selecting the subtest of your choice.

Withdrawing from one or more tests. If you have registered for one or both subtests but have not yet scheduled your test appointment(s), you may withdraw your registration by submitting a completed Withdrawal/Refund Request Form for Computer-Based Testing (see "Print Bulletin and Forms [PDF]" on the VCLA Web site).

If you have already scheduled your test appointment(s), you must first cancel your test appointment(s) through your account. The deadline for canceling your test appointment(s) is 24 hours before your scheduled testing time. Then, to withdraw your registration completely, submit a completed Withdrawal/Refund Request Form for VCLA Computer-Based Testing (see "Print Bulletin and Forms [PDF]" on the VCLA Web site).

If you are scheduled to take both subtests in the same test appointment (i.e., if you did not register for the subtests separately), canceling your test appointment will cancel your registration for both subtests. You may not withdraw from or receive a refund for only one subtest if both subtests are scheduled for the same test appointment.

For information about refunds, refer to the withdrawal/refund policy in "Test Fees and Payment Policies."

Changing Your Registration for Paper-Based Testing

If after registering you wish to modify your registration, you may submit a request on the Internet. See "Test Fees and Payment Policies" for information about the fees associated with registration modifications. Please note that it is not possible to change a registration for paper-based testing to a registration for computer-based testing. If you need to correct or update personal information (e.g., your mailing address), you may update your personal information through your account; see "About My Account" for details.

The following table describes the types of registration changes available and the associated deadlines. Follow the instructions below to submit a registration modification request on the Internet.

Type of Change Deadline
Changing your test date 5:00 p.m. eastern time on the late registration deadline for either the test date you wish to change from or the test date you wish to change to, whichever is earlier
Changing your test area 5:00 p.m. eastern time on the late registration deadline for the test date for which you are registered
Adding a test
Changing your test selection
Withdrawing your registration

Changing your test date. If you request to change your test date, all subtests will be changed from the original test date to the new test date. If you wish to change the test date for one, but not both, of the subtests for which you are registered, first withdraw from the subtest you wish to change. Then, submit a new registration for that subtest, selecting the test date of your choice.

Changing your test area. You may request to change the test area for which you are registered; however, such requests are granted based upon available space. Requests to change from one testing facility to another in the same test area cannot be honored.

Adding a test or changing your test selection. You may request to add a subtest or change the subtest(s) for which you are registered. If your change in registration results in an overpayment, your refund will be issued approximately five weeks after the test date.

Withdrawing your registration. You may request to withdraw your registration entirely. Refer to the withdrawal/refund policy in "Test Fees and Payment Policies" for more information about withdrawing.

Requesting registration modifications on the Internet. To request registration modifications on the Internet for paper-based testing, complete the following steps:

  1. Select "Confirm or Modify Registration" on the VCLA Web site.
  2. Log in to your account and request registration changes by the appropriate deadline. Follow the instructions provided.
  3. If payment is required, enter your credit card information when prompted. See "Test Fees and Payment Policies" for more information.
  4. Within three business days, confirm that the change you have requested has been processed. See "Confirming Your Registration."