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Virginia Communication and Literacy Assessment (VCLA)

The registration, user account, and score reporting services on this website will be temporarily unavailable on Saturday, June 24, between 2:00 a.m. and 7:00 a.m. Eastern time, for system maintenance. We apologize for any inconvenience.

Contact Us

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Registration & Taking Your Test

You may register or withdraw through your account.

If you need additional assistance, contact VCLA customer service:

Email: Send us a message
Phone: (866) 613-3292 (toll free) or (413) 256-2888
Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail: VCLA
Evaluation Systems
Pearson
P.O. Box 660
Amherst, MA 01004-9015
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact VUE:

Web: VCLA appointments: www.pearsonvue.com/vcla Link opens in a new window
Phone: (800) 989-8532

Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time
Sat: 8:00 a.m.–5:00 p.m. eastern time
2016 Pearson VUE Holiday schedule:
Sep 5, 2016, Open 9 a.m.–5 p.m. eastern time
Nov 11, 2016, Open full day
Nov 24, 2016, Closed all day
Nov 25, 2016, Open 9 a.m.–5 p.m. eastern time
Dec 26, 2016, Closed all day

Test Center Information

Web: VCLA appointments: www.pearsonvue.com/vcla Link opens in a new window
Phone: (800) 989-8532

Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time
Sat: 8:00 a.m.–5:00 p.m. eastern time
2016 Pearson VUE Holiday schedule:
Sep 5, 2016, Open 9 a.m.–5 p.m. eastern time
Nov 11, 2016, Open full day
Nov 24, 2016, Closed all day
Nov 25, 2016, Open 9 a.m.–5 p.m. eastern time
Dec 26, 2016, Closed all day

Scoring & Reporting

Email: Send us a message
Phone: (866) 613-3292 (toll free) or (413) 256-2888
Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail: VCLA
Evaluation Systems
Pearson
P.O. Box 660
Amherst, MA 01004-9015
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems

Requesting Alternative Testing Arrangements

To request alternative testing arrangements:

  1. Review the Alternative Testing Arrangements section of this website
  2. Register for your test
  3. Submit your alternative testing arrangements request form, including all required documentation

General Questions

Email: Send us a message
Phone: (866) 613-3292 (toll free) or (413) 256-2888
Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail: VCLA
Evaluation Systems
Pearson
P.O. Box 660
Amherst, MA 01004-9015
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems

Licensure Requirements

Contact Virginia Department of Education Division of Teacher Education and Licensure for information about licensure requirements.

Web: Licensing Unit: www.doe.virginia.gov/about/teach_ed_and_license link opens in a new window.
Phone: (800) 292-3820
Mail: Virginia Department of Education:
Division of Teacher Education
P.O. Box 2120
Richmond, VA 23218-2120

Live customer support will not be available during the following holidays:

Jan 2, 2017
Jan 16, 2017
May 29, 2017
Jul 3–4, 2017
Sep 4, 2017
Nov 23–24, 2017
Dec 25, 2017

Email Communication Form

Use the contact form below for general inquiries regarding testing, registration, and scoring. Do not include your social security number in your message.

Please allow 2–3 business days for a response.