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Contact Us
You may register or withdraw through your account.
If you need additional assistance, contact VCLA customer service:
| Send us a message | |
| Phone: |
(866) 613-3292 (toll free) or (413) 256-2888 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
| Mail: |
VCLA Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
You may schedule, reschedule, or cancel your registration through your account.
If you need additional assistance, contact VCLA customer service:
| Send us a message | |
| Phone: |
(866) 613-3292 (toll free) or (413) 256-2888 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
| Mail: |
VCLA Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
If you need directions or information about how to find your test center:
| Web: |
www.pearsonvue.com/vcla 
Includes chat and email |
|---|---|
| Phone: |
(800) 989-8532
Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time |
| Send us a message | |
| Phone: |
(866) 613-3292 (toll free) or (413) 256-2888 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
| Mail: |
VCLA Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
To request alternative testing arrangements:
- Review the Alternative Testing Arrangements section of this website
- Register for your test
- Submit your alternative testing arrangements request form, including all required documentation
Alternative Testing Arrangements Request Form for Computer-Based Testing in a Test Center
Alternative Testing Arrangements Request Form for Online-Proctored Exams
| Send us a message | |
| Phone: |
(866) 613-3292 (toll free) or (413) 256-2888 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
| Mail: |
VCLA Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
Contact Virginia Department of Education Division of Teacher Education and Licensure for information about licensure requirements.
| Web: |
Licensing Unit: www.doe.virginia.gov/teaching/licensure/
 .
|
|---|---|
| Phone: |
(800) 292-3820 |
| Mail: |
Virginia Department of Education: Division of Teacher Education P.O. Box 2120 Richmond, VA 23218-2120 |
Live customer support will not be available during the following holidays:
Jan 1, 2020
Jan 20, 2020
May 25, 2020
Jul 3, 2020
Sep 7, 2020
Nov 3, 2020
Nov 11, 2020
Nov 26–27, 2020
Dec 25, 2020
Jan 1, 2021
Jan 18, 2021
May 31, 2021
Jul 5, 2021
Sep 6, 2021
Nov 25–26, 2021
Dec 24, 2021
Dec 31, 2021
