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Registration & Taking Your Test

You may register or withdraw through your account.

If you need additional assistance, contact VCLA customer service:

Email:	Send us a message
Phone:	(866) 613-3292 (toll free) or (413) 256-2888 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	VCLA Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004-9015
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact VUE:

Web:	www.pearsonvue.com/vcla Includes chat and email
Phone:	(800) 989-8532 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time Sat: 8:00 a.m.–5:00 p.m. eastern time Excluding local holidays, as posted on VUE's Customer Service page

Test Center Information

If you need directions or information about how to find your test center:

Web:	www.pearsonvue.com/vcla Includes chat and email
Phone:	(800) 989-8532 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time Sat: 8:00 a.m.–5:00 p.m. eastern time Excluding local holidays, as posted on VUE's Customer Service page

Scoring & Reporting

Email:	Send us a message
Phone:	(866) 613-3292 (toll free) or (413) 256-2888 Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	VCLA Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004-9015
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Requesting Alternative Testing Arrangements

To request alternative testing arrangements:

1. Review the Alternative Testing Arrangements section of this website
2. Register for your test
3. Submit your alternative testing arrangements request form, including all required documentation

General Questions

Email:	Send us a message
Phone:	(866) 613-3292 (toll free) or (413) 256-2888 Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Mail:	VCLA Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004-9015
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Licensure Requirements

Contact Virginia Department of Education Division of Teacher Education and Licensure for information about licensure requirements.

Web:	Licensing Unit: www.doe.virginia.gov/about/teach_ed_and_license .
Phone:	(800) 292-3820
Mail:	Virginia Department of Education: Division of Teacher Education P.O. Box 2120 Richmond, VA 23218-2120

Live customer support will not be available during the following holidays: